Holiday letting in Salcombe & the South Hams
We personally look after a select number of lovely homes in and around Salcombe. Drawing on experience in luxury travel, hospitality, yacht recruitment and private-estate recruitment, we treat every property with the care, attention to detail and local knowledge we would want for our own.
Personal holiday-let management
Your property is not just another listing. I look after the everyday letting work—from positioning, pricing and bookings to guest communication and coordination with the established local team around each stay. Because every home and owner is different, we begin with a conversation and property visit before agreeing how we will work together.
Every property is different, so the final recommendation is confirmed after the property visit.
The ordinary setup work needed to prepare your property for marketing, bookings and guests.
For the day-to-day letting, booking and guest-management service described above.
Arranged or approved with Quay, with the photographer's quotation agreed with the owner in advance.
We discuss the property, your current arrangements and what you would like help with.
I look at the home, its guest appeal and its practical management requirements.
I explain the service I recommend, the likely costs and the next steps.
Once agreed, we complete onboarding and prepare the property for bookings and guests.
There is no pressure and no standard sales pitch—just a practical conversation about your property, your priorities and whether Quay Holiday Lettings is the right fit.
Arrange an informal owner conversationStraightforward answers about working with Quay Holiday Lettings.
The onboarding fee covers the work required to prepare your holiday home for launch with Quay Holiday Lettings. This includes:
Photography, cleaning, laundry, gardening, safety inspections and other third-party services are charged separately by the relevant supplier unless agreed otherwise.
No. The property owner remains responsible for obtaining professional advice and ensuring the property meets all legal, safety, insurance and regulatory requirements. Quay Holiday Lettings can review the documents supplied, flag apparent gaps and help make arrangements for relevant inspections, certificates or remedial work through appropriate third-party providers.
Yes. Where required, we can help source and coordinate suitable local suppliers. Their availability cannot be guaranteed, and their fees are paid separately.
Yes. We can help plan the photoshoot, arrange a photographer and attend the shoot so the images reflect the property accurately and show it at its best. The photographer’s fee is charged separately.
Yes. Our personal approach is particularly helpful if you are preparing to let a property for the first time and would like practical support with setup, marketing, pricing, guest communication and local suppliers.
Holiday-let management is typically charged at 15% commission. The recommended arrangement and any additional support will be explained clearly after the property visit and confirmed before you decide to proceed.
Guests can contact Quay if a problem arises during their stay. Genuine urgent issues are prioritised and dealt with as promptly as reasonably possible. Where on-site help or a specialist tradesperson is needed, Quay can help arrange a callout, but attendance and repair times are subject to the nature of the problem and local contractor availability. This is a responsive guest-support service rather than a continuously staffed 24-hour concierge or guaranteed emergency callout service.
The management commission covers the normal day-to-day letting, booking and guest-management service. Additional hands-on property work—such as dedicated visits, providing contractor access, receiving deliveries, or non-routine maintenance and compliance coordination—is normally charged at £35 per hour. Larger work, including renovation or refurbishment project management, is scoped and quoted separately. Any additional work and likely charges will be discussed with you before it begins wherever practicable.
No. The first stage is about understanding your property, your goals and the support you need. There is no pressure to proceed if Quay Holiday Lettings is not the right fit.
Yes. Every property and owner is different. After the property visit, I will explain the letting and management support I recommend and discuss any additional help the property may need.
Real experiences from property owners who trust Quay Holiday Lettings.
